Frequently Asked Questions
What is house-call grooming?
House-call grooming is exactly how it sounds! Your dog gets groomed in the comfort of your home. No need to travel to a grooming salon, the salon travels to you! All you need to do is provide a few things for your groomer and then sit back and relax while your dog gets treated to a spa day.
Why should I use a house-call groomer?
Besides being convenient for you, some dogs feel less anxious about grooming when they’re in a familiar environment, like their home. Additionally, house-call grooming provides personalized one-on-one attention that many salons don’t offer.
Do I need to provide anything?
The only things you'll need to provide are…
a quiet, comfortable space for your groomer to bathe and groom your dog in
towels
a vacuum or broom so your groomer can clean up after the service.
How long does the grooming process take?
On average, a small dog will take 2-3 hours to groom and a medium-sized dog may take 3-4 hours. The time it takes depends on many factors such as coat type, coat condition, your dog’s behavior/confidence level, if your dog needs extra special care and handling, style of haircut, and bathing setup (for example, having to bend over a bathtub and use a cup or low water pressure to rinse off your dog will result in a slower bath time)
How often should my dog get groomed?
We encourage you to get your dog groomed consistently every 4 weeks. This time frame helps keep your dog’s coat maintained and at its healthiest, and helps speed up the grooming process, which benefits you, your dog, and your groomer! A 4 week or sooner schedule will allow for you to alternate services each time (and save money in the long run). For example, your dog's first service will be a haircut, then a bath, and then a haircut again, etc. We recommend purchasing a V.I.P. package to keep your dog on schedule.
Can I stay and help?
While we appreciate you wanting to help, we also want to give your dog a fair chance to build confidence. You are more than welcome to watch quietly from an area where you can see what’s going on, but your dog cannot hear or see you. This allows the dog and the groomer to build trust and form a bond. Your groomer will gladly ask for help if help is needed.
What areas do you service?
We currently service Northeast NJ.
All of Essex County
Parts of Hudson County*
Parts of Bergen County*
Parts of Passaic County*
Parts of Union County*
*Contact us today to find out if we travel to your area! Addresses outside of our service area may incur a travel fee of $2 per extra mile.
Is there a weight limit for your services?
While we love animals of all shapes and sizes, we can currently only accept dogs that will comfortably fit on a 16” x 24” tabletop. We may make exceptions at our discretion for short-haired bath dogs.
Why are your prices so high?
Pricing is decided based on multiple factors…
Ultimate convenience for our clients
All-inclusive services that cater to each dog's unique grooming needs
Highly skilled, professional stylists who value your dog's comfort, safety, and emotional well-being
Attention to your dog's size, coat type and condition, behavior, and any special accommodations
Fair wages and benefits for our employees
Certified canine esthetician services for dogs with symptomatic skin and coat
And much more…
What products do you use?
We strictly use high quality, non toxic products that reduce the risk of allergens and irritations while providing optimal results. Examples of brands we use are Doglyness, Botaniqa, Iv San Bernard, and Les Poochs.